Last modified: 4 January 2024
Please read through this Third Party Disclosures & Sub-Processors in conjunction with our Privacy Policy carefully as it explains to you how Site Arrow Pte. Ltd. (UEN No. 202030790Z), a company duly incorporated in Singapore (“Site Arrow”, “we”, “us”, “our” as the context permits), will be disclosed to, and/or collected, processed, used and/or retained by, the following third parties listed below.
You acknowledge that links to the terms and conditions and/or privacy policies of third parties are provided herein or on our website are provided by for your convenience only and may not be current or updated. You agree to refer to the respective website(s) of these third parties for up-to-date information on how they collect, use, disclose, retain and otherwise process your Personal Data. Customers are advised to occasionally re-visit this page to check for changes.
Our Service(s) are resold to you by our Online Resellers. When you register for a Trial, or purchase a Product or Subscription Plan and/or otherwise make payments to our Online Resellers, we will forward your email address and two-letter country code to our Online Resellers to speed up your checkout process. Our Online Resellers will collect, store and process your Personal Data in accordance with their privacy policies.
Online Reseller: Paddle (owned and/or operated by Paddle.com Inc.; Paddle Payments Limited or Paddle.com Market Limited). Personal Data is transferred to United States, United Kingdom, and Ireland. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://www.paddle.com/legal/privacy and https://www.paddle.com/legal/data-sharing-addendum.
Online Reseller: FastSpring (owned and/or operated by Bright Market, LLC d/b/a FastSpring and/or its related companies). Personal Data is transferred to United States, Canada, United Kingdom, and Netherlands. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://fastspring.com/privacy/.
Assembling statistics regarding the use of our websites is necessary for the purposes of the legitimate interests of Site Arrow. Accurately counting unique visitors is a vital statistic for any website.
Fathom: Fathom is a website analytics service owned and/or operated by Conva Ventures Inc. We use Fathom to gather statistics regarding the use of our website. We share your IP Address and User-Agent when you visit our websites. Personal Data shared is retained for around 48 hours. After that, the hash salts (explained here) are removed from Fathom’s system, and “there’s no reasonable way for anybody to brute force them.” No sensitive Personal Data is shared. Fathom does not use cookies. Personal Data is transferred to Canada. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://usefathom.com/privacy.
Clicky: Clicky is a website analytics service owned and/or operated by Roxr Software Ltd. We use Clicky to gather statistics regarding the use of our website. We share the following when you visit our websites:
No tracking cookies are used as we run Clicky with the default visitor privacy settings. The Personal Data shared is retained as per their privacy policy. No sensitive Personal Data is shared. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://clicky.com/terms/privacy.
Amazon Web Services: Amazon Web Services is a cloud computing company owned and/or operated by Amazon Web Services Singapore Pte. Ltd. We use Amazon Web Services to send emails to you. We share your email address with Amazon Web Services whenever we send an email message to you. The Personal Data shared is retained as per their privacy policy. No sensitive Personal Data is shared. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://aws.amazon.com/privacy/?nc1=f_pr.
Postmark: Postmark is an email delivery service owned and/or operated by AC PM LLC. We use Postmark to assist with email deliverability. We share your email address with Postmark whenever we send an email message to you. The Personal Data shared is retained for a 45 day period. No sensitive Personal Data is shared. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://postmarkapp.com/privacy-policy.
OVH: OVH is cloud hosting provider owned and/or operated by OVH Singapore Pte. Ltd. We use dedicated servers provided by OVH. All Personal Data (i.e. account information such as name, email, address, etc.) that is shared with us will be stored securely on servers that are owned by OVH Singapore Pte. Ltd., in their Singapore data centre. The Personal Data shared is retained as per their privacy policy. No sensitive Personal Data is shared. Personal Data is kept in Singapore. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://www.ovhcloud.com/asia/terms-and-conditions/contracts.
Dynadot: Dynadot is a domain registrar owned and/or operated by Dynadot Inc. We use We use Dynadot to register domains with the .scot TLD. We share your name, address, telephone, fax, and email address with Dynadot to register your domain name as required by ICANN. The Personal Data shared is retained as per their privacy policy. No sensitive Personal Data is shared. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://www.dynadot.com/privacy_policy.html.
NameSilo: NameSilo is a domain registrar owned and/or operated by NameSilo, LLC. We use NameSilo to register domains for all TLD except .scot. We share your name, address, telephone, fax, and email address with NameSilo to register your domain name as required by ICANN. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://www.namesilo.com/Support/Privacy-Policy.
InterServer: InterServer is a web server provider owned and/or operated by InterServer, Inc. We use servers provided by InterServer as a backup relay for email forwarding services. We share your email address with InterServer whenever we are unable to forward an email message from our own IPs. The Personal Data shared is retained as per their privacy policy. Due to limitations of the SMTP protocol, InterServer will have access to the following email metadata: sender and recipient email addresses, the IP address incoming messages originated from, attachment name, message subject, and message sent and received times. No sensitive Personal Data is shared, unless the email message includes that sensitive Personal Data. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://www.interserver.net/privacy-policy.html.
OpenSRS: OpenSRS is a web server provider owned and/or operated by Tucows Inc. We use servers provided by OpenSRS for email hosting services. We share your email address with OpenSRS to create your email account and provide ongoing email hosting. The Personal Data shared is retained as per their privacy policy. Your email mailbox will be hosted on OpenSRS’s servers and they may be able to access it. No sensitive Personal Data is shared, unless the email message includes that sensitive Personal Data. Personal Data is transferred to United States and Canada. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://opensrs.com/privacy-policy/.
MXroute: MXroute is a web server provider owned and/or operated by MXroute LLC. We use servers provided by MXroute for email hosting services. We share your email address with MXroute to create your email account and provide ongoing email hosting The Personal Data shared is retained as per their privacy policy. Your email mailbox will be hosted on MXroute’s servers and they may be able to access it. No sensitive Personal Data is shared, unless the email message includes that sensitive Personal Data. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://mxroute.com/policy.html.
FraudRecord: FraudRecord is a free service for online merchants that operates on a database which uses data collected from participating members and helps them identify clients with a history of misbehaviour and is owned and/or operated by RecordWave OÜ. We use FraudRecord to assess fraud risk when you purchase from us. We share your name, email address, and IP address with FraudRecord during the checkout process. The Personal Data shared is retained as per their privacy policy. Personal Data is transferred to Estonia. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://fraudrecord.com/privacy-security-policy/. Please note that Recital 47 of the GDPR states: “The processing of Personal Data strictly necessary for the purposes of preventing fraud also constitutes a legitimate interest.”
FraudLabs Pro: FraudLabs Pro is a service for online payment fraud detection owned and/or operated by Hexasoft Development Sdn. Bhd. We use FraudLabs Pro to assess your fraud risk when you purchase from us. We share your name, email address, IP address, and phone number with FraudLabs Pro during the checkout process. The Personal Data shared is retained as per their privacy policy. Personal Data is transferred to Malaysia and Czechia. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://www.fraudlabspro.com/privacy-policy. Please note that Recital 47 of the GDPR states: “The processing of Personal Data strictly necessary for the purposes of preventing fraud also constitutes a legitimate interest.”
NameHero: NameHero is a web server provider owned and/or operated by NameHero, LLC. We use servers from NameHero to offer cPanel hosting services. We share your email address when you sign up for a hosting service to create a cPanel account on NameHero’s servers. The Personal Data shared is retained as per their privacy policy. No sensitive Personal Data is shared. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://www.namehero.com/legal/privacy-policy.
hCaptcha: hCaptcha is an online security service owned and/or operated by Intuition Machines, Inc. We use hCaptcha to detect and deter human and automated threats to our websites. We share your IP address and user agent when you visit pages with forms on our websites (e.g. sign up and login pages) to deter misuse of our websites. The Personal Data shared is retained as per their privacy policy. No sensitive Personal Data is shared. Personal Data is transferred to United States. For more information on how they collect and use Personal Data, as well as their current address and contact details, please refer to their privacy policy at https://www.hcaptcha.com/privacy.
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